some 12,000 employees in service and operated with the shift system from 7 countries took part in the international worker study, “State-of-the Deskless Workforce”. Industries such as retail, healthcare, logistics, hospitality and hotels, they show up has much room for improvement.
Lack of communication leads to loss of valuable recovery time
for Example, the expectations of many managers are in this country as a very high – 85 percent of all employees are regularly contacted by their employers outside of working hours. Especially on their personal devices, via a phone call, text message or E-Mail.
time equal to the layer of service calls due to inflexible working hours of valuable recovery time. Sports or other activities, at 64 percent, every Second missed an important family event. 37 per cent had opportunities for advancement are, by waived all further developments.
blame it on the lack of communication between management and employees has to affect late announcement of its shift plan the Work-Life Balance as a result. About a third of such topics are not or only to speak, however reluctantly.
retail during Virus pandemic: a 24 per cent was sick, rolled over in the work
The retail of the Corona-pandemic literally, the employees were clearly overloaded. Every Fourth complained about the preparation to this crisis situation by the employer. In spite of illness and Lockdown 24 percent received from all the Broke still in work and will be exposed to an increased risk of infection. At 37 percent, otherwise no one would have assumed the layer to 33 percent is the only way of living could be financed. Generally speaking, 70 percent of the respondents went before the Lockdown sick to work.
in addition to short-time work and significant wage losses in the layer to work, came 20 percent of respondents over 40 hours per week. The adjustment of the shift plan with a view to their own needs, fears, every Fifth to his Job, although for 31% flexible work hours on a salary increase. Overtime and in addition to – or mini-job to be taken of approximately 20 percent in the purchase.
left Until Lockdown appreciation in the height
Two-thirds of employees felt summarized a lot of your Work appreciated. The Federal-wide measures against the Coronavirus, increased communication within the Teams and management, the perceived wersch etching increased to as much as 75 percent.
“The study shows the high relevance of the flexible shift planning and employee communication in the service sector – and that there is enormous potential for optimization. Both of these factors are Central to the satisfaction of the employees and their Work-Life Balance. In particular, the Corona pandemic has shown how important a flexible shift planning in addition to ensuring the health of customers and employees. Modern Software solutions are a key mechanism, with the help of managers in a short period of time, improvements in these areas for the benefit of their employees be able to implement,” said Maximilian Thost, Country Manager DACH of Quinyx, in conclusion to this study.
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