The Ministry defends that to ensure protection, “full coordination” between agencies is required.

MADRID, 20 May. (EUROPA PRESS) –

The Ministry of Justice has drawn up a care protocol for victims of gender-based violence who have not filed a complaint or have not ratified their complaint in court, and to which all the autonomous communities and cities that do not have transferred powers have joined, exception of Castile and Leon.

As reported in a press release by the Ministry this Friday, Castilla-La Mancha, Extremadura, the Balearic Islands, Murcia, Ceuta and Melilla have joined this protocol, whose objective is “to allow an agile and direct referral of the victims” between the Assistance Offices and regional social services for the care, assistance and protection of victims based on the Organic Law on Comprehensive Protection Measures against Gender Violence.

Referring victims of gender-based violence will mean that they can be assisted by the Assistance Offices even if they have not filed a complaint or have not ratified their complaint in court.

For the Ministry led by Pilar Llop, this protocol will allow victims treated at Assistance Offices who do not want to report, to be referred to regional services, “so that they can fully exercise their rights in them and access their available resources” , he points out.

In addition, victims who have been assisted by the specialized services of the autonomous communities or cities and wish to file a complaint or receive legal assistance during the judicial process, may be referred to the Assistance Offices.

Justice recalls that the 16 Victim Assistance Offices (OAV) function as a public service and were opened to protect the rights of those affected free of charge and confidentially, according to the specific needs of each one.

“In order to offer a comprehensive service that avoids or minimizes victimization as much as possible, full coordination of the FVOs with bodies or entities with similar functions of protection and assistance to victims is required, through the formalization of collaboration agreements and protocols” like this, it concludes.

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