Because of the transitional rules for opened 4-trip tickets, the Thuringian consumer advice center has now warned the Erfurter Verkehrsbetriebe AG (EVAG). These state that such tickets can only be exchanged for a surcharge in the event of tariff increases if none of the four sections have been validated. Consumer advocates see this as an unreasonable disadvantage for customers. The Verkehrsverbund Mittelthüringen (VMT) had previously been reprimanded for this. Consumers had complained about the regulation.
With the warning against both the VMT and the EVAG as one of its largest association members, applicable law should be enforced for consumers, the consumer advice center justified. On behalf of the other individual companies in the transport association, EVAG is now also obliged to check its tariff regulations itself and to stop the discrimination of its passengers when they continue to use the four-trip ticket, it said.
The Association of Central Thuringia includes 15 transport companies. It includes the cities of Erfurt, Weimar, Jena and Gera as well as the districts of Gotha, Weimarer Land, Saale-Holzland, Saalfeld-Rudolstadt and Saale-Orla.
