tells How the company made the recall Because of the potential risk of microbial contamination of individual products, between the 30.04. and 27.05.2020 in the trade for sale. If you have purchased in this period is one of the products mentioned, please check using the below batch numbers, if their product is affected.
Unfortunately, is not communicated, the type of microbial it pollution is.
Affected items
Hansaplast CLASSIC 1mx6cm, GTIN 4005800001833, Chargenr. 01624321, 01624323, 01664440
Hansaplast CLASSIC 1mx8cm, GTIN 4005800452932, Chargenr. 01514290
Hansaplast ELASTIC 1mx6cm, GTIN 4005801174611, Chargenr. 01434235, 01624322
Hansaplast SENSITIVE 1mx6cm, GTIN 4005801402967, Chargenr. 01624324, 01714443, 01714448
The batch number is located on the bottom of the individual packaging. There are no other products of hansaplast of this precautionary recall affects
customer service
Hansaplast asks you, the use of the affected products to immediately cease. For a refund, you can log on directly to the consumer Hotline at +49 40/4909 7570 (8.00 to 18.00 Monday to Friday). Accordingly, the products can be returned and then you get ends with a comprehensive product set. This is also true for incomplete packages, as well as in the case of a missing proof of purchase.
