It is a paradox: Tesla’s stock value shoots through the roof, investors hold a group for the most valuable car manufacturers on the globe. German manufacturer, for example, had long been suspended, according to the well-known Investor Frank Thelen. The latest customer satisfaction study by J. D. Power in the U.S., however, is the question of why the supposedly future proof automotive group in the world apparently has not the necessary funds and skills to get even basic problems such as the painting of its vehicles across the Board in the handle; and the years after the first production were known problems at the world’s most successful electric car Tesla Model 3.
investors ‘ enthusiasm for Tesla, but don’t look for Details
the judgment of the Tesla buyers in the J. D. Power Report is unique. Tesla scores with a 250 problems per 100 vehicles (“PP100”) in the current Ranking of the Americans, which is FOCUS Online, by far the worst. Determined for the since 1968, annually collected on study of the customer’s problems experienced in certain categories such as processing, Motor/drive, or Infotainment. The customers report, J. D. Power problems that you have experienced in the first three months after the purchase of your car. Was it for gas? Tesla’s new miracle battery Was supposed to create 1.6 million kilometres of PCP’s for nitro? Tesla’s new miracle battery should be 1.6 million kilometers create
the J. D. Power Ranking must read
you have here is that, in principle, is technically simpler built vehicles perform better – only because not so many systems are on Board, the Trouble can make. In fact, the field of Infotainment, the navigation, Audio and communication systems in the car, plays an increasingly important role. Around a quarter of all of the customer reported issues revolve around Anger with navigation systems, touch screens, Bluetooth connect or Apple CarPlay or Android Auto. Here, the Auto-Newsletter
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time for the familiarization and habituation is As always more complex systems are necessary, it is not surprising, therefore, if in the first 90 days are also increasingly problems are reported. “The higher number of reported problems does not necessarily mean that the overall quality has deteriorated,” says J. D. Power Vice President Dave Sargent, “our new study design with a number of questions but allows the customer to designate more problems than in the past.” J. D. Power customer satisfaction study by J. D. Power in the U.S.: Tesla cuts to 2020, by far the worst, The winners and losers
most from the
it is Remarkable, that often the Premium brands perform poorly, German:
- one of the best brand names include Dodge (136 reported problems per 100 vehicles), the Kia and Chevrolet . The best German brand in the Ranking, VW with 152 reported problems. Among the top rated models Genesis G70 , Hyundai Tucson , Hyundai Veloster , Kia Forte , Kia Sedona , Kia Sorento and Kia Soul.
- The worst candidates are the Tesla (of 250 problems per 100), Land Rover (228), Audi (225) Volvo (230) and Mercedes (202).
Genesis Genesis G80 2020: the brand cuts in the J. D. Power customer satisfaction ranking in the US, It is well
that just Premium brands – both German and US-American or Japanese – cut bad or rather bad. The best-rated premium brand is the precious offshoot Genesis of the Korean manufacturer Hyundai.
For Audi, BMW and Mercedes, there are also winners
The rankings, but says nothing about long-term qualities of a brand, quite different than, for example, the TÜV Report, or the ADAC breakdown statistics in Germany . And: The individual model results do not automatically apply to the European market. In the case of the German brands, there are also some well-rated cars, usually the smaller models are Compact as the Audi A3 (quality-winner in Premium), 2 series BMW or Mercedes C-class.
Why is Tesla so bad cuts
Noteworthy is the poor performance of the Tesla is, in fact. Because, unlike most other brands, the customers claimed in addition to failure, touch screens really elementary things such as poor paint quality, poor fit of body, disturbing creaking and rattling noises . Just Tesla shareholders should ask why the gehypteste automotive group in the world has these problems is still in the handle and either financially or organizationally not capable of a consistently acceptable quality of workmanship to deliver. Actually, the reports on the part of adventurous defects accumulate, like with the start-up of the Tesla Model 3, also in the new SUV Model Y .
The manufacturer apparently knew about as the result of the J. D. Power study 2020 would fail, and denied according to the quality experts, in contrast to all other manufacturers, the publication of customer satisfaction data in 15 U.S. States. J. D. Power but was able to capture through data from 35 other States self-sufficient customer experience, and to classify.
Many User reports of other experiences
The complete picture is, however, that when the Tesla Model 3, the processing quality since the start of production step-by-step has improved. Many Users in the network expressed positive views about their Tesla’s, specifically about the long-term quality and durability of the batteries. It was the end of BMW and Co? New Tesla on the Autobahn-Test FOCUS Online Driving here is the end of BMW and Co? New Tesla on the Autobahn-Test
the most Likely explanation for this contradiction: Apparently, the quality of the workmanship and especially the final inspection varies on the Band is still considerable. Some cars are fine, others are a real problem. On the technical Basis or you can. Design experts such as Sandy Munro from the United States, the Tesla Model 3 and Model Y-models in the “Reverse Engineering” dismantled to the last nut and bolt have investigated, reports of excellent engineered components and systems for hardware and Software. EFAHRER / MORITZ DIETHELM EFAHRER-in-chief Markus Höllmüller has bought a Tesla Model 3. His conclusion: The processing is not as good as the German premium manufacturer – but significant defects had his car has so far bought no
Markus Höllmüller, Manager of Germany’s largest electric car Portal efahrer.com himself a few months ago, a Tesla Model 3. His experiences are mixed, but on balance much more positive than the Ranking by J. D. Power:
“The range is clear and convincing, is in everyday life (spring/summer) at just under 400 kilometres. The charge to the super works of char in the cut, with 100 kW, that is, it takes about 30 minutes to 300 kilometers of range to reload,” says Höllmüller.
the quality of the E-car expert, light and shadow provides: “The processing is solid, but not to the German premium class (BMW, Audi, Mercedes). In the case of my car, after all, there was so far no damage, paint issues or defects in Workmanship. The operation is almost exclusively via a Touchscreen, is in fact getting used to, but all the important controls are really easy to reach”, so Höllmüllers conclusion.
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