the
- Frustrated Tesla-buyer makes the purchasing public
- Model Y after 48 hours
- disappointment over poor Tesla customer service
- towed “they were shocked when I wanted to return the car”
A Tesla owner with the advice so dissatisfied that he decided to go for the most consistent of all the options and be two-day-old Tesla Model Y returned easily.
In the ideal case, you will be happy for weeks on his new car, picks him up then without complications at the dealership and drives a happy and carefree home. Was it for gas? Tesla’s new miracle battery Was supposed to create 1.6 million kilometres of PCP’s for nitro? Tesla’s new miracle battery is expected to create 1.6 million kilometres-so-smoothly it ran on a Tesla driver in the United States. He did not make with his new Tesla Model Y once more on the way home.
the New Tesla Model Y, after two days,
towed On the social platform Reddit, he is now making his Story public: “I was just on my way home to Oklahoma City [from the distribution center in Kansas City in the U.S. state of Missouri, Anm. d. Red.], when I heard that halfway a noise on the vehicle floor. I went to the page and discovered a loose part hanging from the front of the car down,“ says the E-car drivers.
“I was contacted only 48 hours and 250 miles driven”
He had to go slowly to the next Parking, and Tesla’s roadside assistance team. From this two options offered were: The Stromer towing or even back to the Abholzentrum drive. SP-X/Frank Ratering In comparison to Model 3, the Y builds six inches longer, seven inches wider, and especially 18 inches higher
“I was told that Tesla for the towing pays the cost if my warranty for the Problem is valid. Had to […] the time I have driven the car for 48 hours, and I’m 250 miles,“ writes Reddit User and decided to let his new car to tow, to avoid further damage to the vehicle.
customer service at Tesla leaves something to be desired
the next day, the Tesla experienced driver two nasty Surprises: “The car is ready to drive, but there are no spare parts were available, was attached to the loose part is just so, so that the car ‘drive is ready’,” he writes.
Since it was a manufacturing fault, the cost of the repair covered. “My caseworker told me then that I for the towing charges in the amount of 1100 US dollars [equivalent to about 960 euros, editor’s note. d. Red.] pay would have to.“ Audi A6 in the Test: a Plug-in Hybrid Diesel – almost always PCP Audi A6 fails in the Test: a Plug-in Hybrid Diesel – almost always
the third visit to the Tesla Service Center was hardly a pleasant experience: “After a long discussion, I was assured that Tesla takes over the remaining costs. beats However, there was disagreement as to whether the customer service or roadside assistance is the responsibility. I found out also that the long waiting times result from the fact that all E-Mails will be clarified,“ says the unlucky one.
Service is Annoyed Tesla’s biggest hook
of the endless and is the American appetite for his new Stromer now completely passed.
“I told them that I want to return the car […]. I think they were shocked and told me that there’s no customer.“
The Reddit user also stresses that his rigorous decision was the disappointing customer service, and not the production of defective due. “The car was great and it was fun to drive. Tesla has lost me as a customer through the Service.“
This article was Franziska Albrecht
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*The post “”I have returned, my Model is Y in Tesla”: The reason a joke” is written and published by EFAHRER.com. Contact with the executives here.
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