Elektronikkæden Power is shortly before Black Friday been hit by a serious case of sales-scams and fake offers.
In the core of the case is the chain’s sales staff, which stands ready to bilge you just as soon as you come through the door to the store.
How does it sound in each case in the DR program in Cash, which through a longer period of time have spoken with former employees of the Power, had journalists in Powers shops with a hidden camera, and read an internal email from a top executive in Power.
The feint, Power is allegedly doing, is relatively simple:
When you spot a good offer of Power, you can order it in a so-called click and collect system on the Powers website.
In this system the item will often been indicated as ’green’, and it signals that it is out of stock, and you can download for the next 24 hours.
But in several cases have the shop delete the goods ordered are not in stock, even though it appears from the Powers website.
And it is with the will, says a former employee in Cash.
do you Know anything about the case? Write to 1929@bt.dk
Power lures namely the customer with a good offer, but when the client then comes down in the store, find the Powers of an employee on an excuse for why the item is not at home.
And then starts salgsfidusen.
For now, the employee in time with it, internally in Power calls an ’upsell’, says a previous seller in the Power.
It will say the employee is trying to sell you another product, which is more expensive than the product you thought you had down and download – and as the Power to earn more money.
Cash has verified the source’s Betlike claim.
10 times the book cash’s journalists washing machines and fridges on the slagtilbud.
In six of the 10 cases they come down to the shop and get the message that the goods –for one reason or another – not in stock, even though it looks like on the website.
And then start the finten, where the employee is trying to foist on the DR’s journalists in a more expensive product.
In an email from one of the chain’s sales managers, as Cash also shows in the program, writes the head out directly to the store’s sellers that they should not be selling a specific product because it’s ’nas’.
instead, They must sell a product, the chain makes more money, according to Cash.
Cash is talking with the Powers sales manager Simon Frølich.
He states several times in the program that if the item is green on the website, so it is also at home in the local Power store.
He also says that 99.9 percent of the time is in control of things, and that the product is flat, when it appears of click and collect, even if the percentage is any different in the DR’s own little investigation.
On the salgsfidus, there would need to be done in the Power-shops, where customers are lured in with an offer they can’t get, and so prakkes something more expensive, says Simon Frølich for Cash:
“That doesn’t. We live by advise our customers properly, so it would be crazy to send them out the door with a product they do not want.”
the Program will be sent to the DR 1 at 21.55 on Wednesday – and can already be seen here.
